Privacy Policy

Square Insulated Panel Constructions Pty Ltd (ABN 47 629 135 093), trading as Square IPC ("we", "us", "our"), is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, how we use it, and the choices you have about that information when you interact with our website, request a quote, or engage us for project works.

We may collect the following types of personal information:

• Name, company, email address, phone number and postal address;
• Project information you provide — drawings, photos, defect lists, site details and project scope;
• Correspondence and records of your interactions with us;
• Technical information when you visit our website (IP address, browser type, pages visited) collected via standard logs and cookies.

We use personal information to:

• Respond to enquiries and prepare quotes;
• Plan, deliver and maintain projects we are engaged to perform;
• Communicate about project progress, scheduling and invoicing;
• Meet our legal, regulatory and contractual obligations;
• Improve the quality of our website and services.

We do not sell personal information. We may share information with trusted parties where reasonably necessary to deliver our services, including:

• Subcontractors, suppliers and refrigeration partners working on your project;
• Builders, head contractors or facility managers coordinating the works;
• Professional advisers, insurers and IT service providers;
• Government or regulatory bodies where required by law.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes access controls, secure storage and limiting access to staff who need it to perform their work. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Our website may use cookies and similar technologies to remember preferences and gather anonymous usage statistics. You can disable cookies through your browser settings; certain features of the site may not function correctly as a result.

You may:

• Request access to the personal information we hold about you;
• Request that we correct information that is inaccurate or out of date;
• Request that we delete information we no longer need to hold;
• Make a complaint about how we have handled your personal information.

Requests can be sent to the contact details below. We will respond within a reasonable timeframe.

For any privacy enquiry or complaint, contact:

Square Insulated Panel Constructions Pty Ltd
1/42–46 Vella Drive, Sunshine West VIC 3020
Email: sales@squareipc.com.au